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eCitizen Password Reset & Account Recovery

Locked out of eCitizen? We reset your password and restore full access.

We recover access to your eCitizen account when you have forgotten your password or email login.

What you need

  • National ID
  • Access to your phone or email

What we do

  • We confirm your requirements and the exact fee before starting
  • We complete the application or process on the official portal
  • You get the document, certificate or confirmation — by WhatsApp, email or print
  • We follow up until it's done and stay reachable if anything is rejected
We are a private business, not a government office. eCitizen Password Reset & Account Recovery may attract a separate government fee payable to the agency — we will tell you exactly what it is before you pay anything.

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Need eCitizen Password Reset & Account Recovery?

Pay instantly by M-Pesa STK Push or message us on WhatsApp — we reply in minutes during opening hours.

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