KRA PIN Registration
Get your new KRA PIN issued on iTax.
Murang'a Town · Cyber Café & Digital Services
Government and Digital Services, Done for You.
KRA, eCitizen, SHA, NSSF, HELB and more. Visit us in Murang'a Town or request online — we handle the forms, the portals and the follow-up.
Serving Murang'a and beyond · Fast WhatsApp replies during opening hours
Most requested right now
Open today — Mon–Fri 8:00 AM – 6:00 PM, Sat 9:00 AM – 4:00 PM
What do you need?
Pick a service — we do the rest
The eight most requested services, one tap away. Prices are shown upfront and confirmed on WhatsApp before any work begins.
Full catalogue
Search any service
Type what you need — "KRA PIN", "good conduct", "passport" — or browse the full list.
KRA PIN Retrieval
Forgot your PIN? We retrieve it quickly.
iTax Returns Filing
Employment, nil and individual annual returns filed correctly.
Rental Income Tax Returns
Monthly rental income returns for landlords.
Turnover Tax (TOT) Returns
Monthly turnover returns for small businesses.
KRA PIN Update / Amendment
Update your details, add obligations or correct your PIN record.
Tax Compliance Certificate (TCC)
Apply for or renew your KRA compliance certificate.
P9 Form Download
Lost your P9? We retrieve it from your employer's filing.
Simple process
How it works
Four steps. Most services finished the same day.
01
Choose a service
Pick from the catalogue or tell us what you need on WhatsApp.
02
Send your details
Share your documents on WhatsApp, the form, or in person at the shop.
03
Pay by M-Pesa
We confirm the exact fee first — no surprises, no hidden charges.
04
Get it done
Receive your document or confirmation by WhatsApp, email or in print.
Walk in
Visit Our Cyber Café
A real shop you can walk into — not just a website. Come browse, print, scan or sit with us while we sort out your government services.
- Internet browsing on fast computers
- Printing, photocopying & scanning
- Typing, laminating & binding
- Passport photos while you wait
- CV writing & cover letters
Find us
| Monday – Friday | 8:00 AM – 6:00 PM |
| Saturday | 9:00 AM – 4:00 PM |
| Sunday & Public Holidays | Closed |
Murang'a Town
Murang'a Town, Kenya
Why Siloam
A shop you can trust with your documents
Real shop, real people
We have a physical cyber café in Murang'a Town. Come see us, meet us, collect your documents.
Clear prices
Fees are shown upfront and confirmed before work starts. Government fees are always separate.
Your documents stay private
Files are handled by our staff only and deleted once the job is done. We never ask for passwords on this site.
Fast replies
Message us on WhatsApp and get an answer in minutes during opening hours — not days.
Payments
How to Pay
Pay only after we confirm your request and the exact amount on WhatsApp. Government fees are separate from our service charge.
M-Pesa
Payment details are shared when we confirm your request on WhatsApp, or at the counter.
- Request your service on WhatsApp or at the counter
- We confirm the exact amount before you pay
- Pay by M-Pesa and send us the confirmation message
Payments via NCBA Bank
Bank transfers accepted. Always confirm the account details on WhatsApp before paying, and keep your confirmation message.
Refund policy: service fees are refundable only where work has not started. Government fees already paid to agencies cannot be refunded.
Questions
Common questions
Is Siloam Online Cyber Services a government office?
No. We are a private business in Murang'a Town that helps you use government and digital services such as KRA iTax, eCitizen, SHA, NSSF and HELB. We are not affiliated with or endorsed by any government body. Government fees are separate from our service charge.
How do I request a service?
Tap the WhatsApp button or fill in our request form with the service you need. We reply within a few minutes during opening hours, tell you what documents are needed and the exact cost, then get started once you confirm.
Do I have to come to the shop in person?
No. Most services can be done fully online — send your details on WhatsApp and receive your document or confirmation by phone, email or WhatsApp. You are also welcome to visit our cyber café in Murang'a Town.
How do I pay?
We accept M-Pesa and NCBA bank payments. Payment details are shared when we confirm your request, and we will always confirm the amount before you pay. Government fees (for example passport or certificate fees) are paid separately.
Ready to get it done?
Message us on WhatsApp now, call 0724 791707, or visit the shop in Murang'a Town.